Agora Pulse incident
Meta outage affecting Facebook and Instagram inboxes
Resolved after 4 hours 33 minutes, affecting Conversations data processing (Inbox & Listening), on July 22, 2026.
Error rates have significantly decreased. Any Facebook or Instagram message replies that previously failed can now be retried. We are continuing to monitor the situation closely to ensure full stability.
Affected components
Update timeline
- investigating Jul 22, 2026, 02:39 PM UTC
Meta is currently experiencing a partial outage. As a result, you may encounter errors when replying to Facebook and Instagram messages, as well as delays in item syncing. We are monitoring the situation and will provide updates as new information becomes available.
- monitoring Jul 22, 2026, 05:21 PM UTC
Error rates have significantly decreased. Any Facebook or Instagram message replies that previously failed can now be retried. We are continuing to monitor the situation closely to ensure full stability.
- resolved Jul 22, 2026, 07:13 PM UTC
This incident has been resolved.
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