Agilent incident

iLab Australia Site Outage

Resolved after 7 hours 45 minutes, affecting iLab Australia and iLab Australia API, on September 21, 2024.

resolved Oct 02, 2024, 05:52 AM UTC

Site is operational and no issues have been found. We will continue to monitor the site.

Started
Sep 21, 2024, 05:30 PM UTC
Resolved
Sep 22, 2024, 01:15 AM UTC
Duration
7h 45m
Detected by Pingoru
Sep 21, 2024, 05:30 PM UTC

Affected components

iLab AustraliaiLab Australia API

Update timeline

  1. investigating Oct 02, 2024, 05:46 AM UTC

    On Saturday September 21st, 2024 at 5:49PM (UTC), we identified an issue within the iLab Australia instance, where the site is no longer accessible by users. We have started to investigate the issue and will provide further updates shortly.

  2. monitoring Oct 02, 2024, 05:49 AM UTC

    On Sunday September 22nd, 2024 at 12:30AM (UTC), a fix has been implemented and we are monitoring the results.

  3. monitoring Oct 02, 2024, 05:50 AM UTC

    Site has been tested and is stable.

  4. resolved Oct 02, 2024, 05:52 AM UTC

    Site is operational and no issues have been found. We will continue to monitor the site.

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