AfterShip incident

USPS Label Generation Failure. Start Time - 2026/01/27 15:32 UTC - End Time - 2026/01/28 03:54 UTC

Major Resolved View vendor source →

AfterShip experienced a major incident on January 27, 2026 affecting Couriers Shipping System, lasting 13h 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 04:36 PM UTC
Resolved
Jan 28, 2026, 06:02 AM UTC
Duration
13h 25m
Detected by Pingoru
Jan 27, 2026, 04:36 PM UTC

Affected components

Couriers Shipping System

Update timeline

  1. investigating Jan 27, 2026, 04:36 PM UTC

    Users may receive a rate limit error while generating a label for USPS carrier. We are currently investigating this issue.

  2. identified Jan 27, 2026, 05:19 PM UTC

    We are working with USPS to resolve it as soon as possible.

  3. resolved Jan 28, 2026, 06:02 AM UTC

    This incident has been resolved.