AfterShip incident

Carrier Fedex [Slug:fedex] is currently unavailable. Start Time: 2026-04-22 07:28:08 UTC End Time: 2026-04-22 11:00 UTC.

Major Resolved View vendor source →

AfterShip experienced a major incident on April 22, 2026 affecting Returns and Shipping, lasting 20h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 09:23 AM UTC
Resolved
Apr 23, 2026, 06:05 AM UTC
Duration
20h 41m
Detected by Pingoru
Apr 22, 2026, 09:23 AM UTC

Affected components

ReturnsShipping

Update timeline

  1. identified Apr 22, 2026, 09:23 AM UTC

    This is in continuation the previous incident reported. With previous update, the legacy label generation has been restored, however new label requests have been restricted since 2026-04-22 07:28:08 UTC. We are currently working on getting this resolved as well and are in touch with the carrier - Fedex and are awaiting their response.

  2. resolved Apr 23, 2026, 06:05 AM UTC

    This incident has been resolved.