Resolved after 3 hours 35 minutes, affecting US and Canada, on March 4, 2026.
Mar 4, 19:11 PST Resolved - This incident has been resolved. Mar 4, 18:03 PST Update - We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed. Mar 4, 17:15 PST Update - Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly. Mar 4, 16:38 PST Update - We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue. Mar 4, 16:06 PST Monitoring - We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue. Mar 4, 15:47 PST Identified - We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability. Mar 4, 15:36 PST Investigating - We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible
Affected components
Update timeline
- investigating Mar 04, 2026, 11:36 PM UTC
We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible
- identified Mar 04, 2026, 11:47 PM UTC
We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability.
- monitoring Mar 05, 2026, 12:06 AM UTC
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.
- monitoring Mar 05, 2026, 12:38 AM UTC
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.
- monitoring Mar 05, 2026, 01:15 AM UTC
Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly.
- monitoring Mar 05, 2026, 02:03 AM UTC
We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed.
- resolved Mar 05, 2026, 03:11 AM UTC
Mar 4, 19:11 PST Resolved - This incident has been resolved. Mar 4, 18:03 PST Update - We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed. Mar 4, 17:15 PST Update - Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly. Mar 4, 16:38 PST Update - We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue. Mar 4, 16:06 PST Monitoring - We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue. Mar 4, 15:47 PST Identified - We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability. Mar 4, 15:36 PST Investigating - We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible
- resolved Mar 05, 2026, 03:11 AM UTC
This incident has been resolved.
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