Aeries Software Outage History

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Aeries Software had 19 outages in the last 2 years totaling 130h 5m of downtime — averaging 0.8 incidents per month.

There were 19 Aeries Software outages since May 27, 2025 totaling 130h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://aeriessoftware.statuspage.io

Minor May 7, 2026

Intermittent Latency Impacting Performance

Detected by Pingoru
May 07, 2026, 06:02 PM UTC
Resolved
May 07, 2026, 11:21 PM UTC
Duration
5h 19m
Affected: AWS CA
Timeline · 2 updates
  1. monitoring May 07, 2026, 06:02 PM UTC

    A fix has been implemented and we're monitoring the results.

  2. resolved May 07, 2026, 11:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 6, 2026

Ongoing Incident: System Performance / Version Mismatch

Detected by Pingoru
May 06, 2026, 11:25 PM UTC
Resolved
May 07, 2026, 05:59 PM UTC
Duration
18h 33m
Affected: AWS CA
Timeline · 6 updates
  1. identified May 06, 2026, 11:25 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 06, 2026, 11:26 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 06, 2026, 11:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 07, 2026, 03:00 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring May 07, 2026, 05:58 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 07, 2026, 05:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2026

Reports of 503 Error - The Service is Unavailable

Detected by Pingoru
Apr 08, 2026, 02:48 PM UTC
Resolved
Apr 08, 2026, 09:25 PM UTC
Duration
6h 36m
Affected: AWS CA
Timeline · 3 updates
  1. investigating Apr 08, 2026, 02:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 08, 2026, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 08, 2026, 09:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 23, 2026

Aeries Communications SSO

Detected by Pingoru
Feb 23, 2026, 06:48 PM UTC
Resolved
Feb 24, 2026, 04:45 PM UTC
Duration
21h 56m
Affected: AWS CA
Timeline · 3 updates
  1. investigating Feb 23, 2026, 06:48 PM UTC

    Customers are reporting an error during SSO login to Aeries Communications. The previous incident for this issue was closed prematurely, and we are actively continuing the investigation.

  2. monitoring Feb 24, 2026, 09:14 AM UTC

    Issue remedied on affected servers. SSO function for those affected is being monitored

  3. resolved Feb 24, 2026, 04:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 28, 2026

Reports of Error Message and Unable to login

Detected by Pingoru
Jan 28, 2026, 07:55 PM UTC
Resolved
Jan 28, 2026, 08:24 PM UTC
Duration
28m
Affected: AWS CA
Timeline · 2 updates
  1. investigating Jan 28, 2026, 07:55 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 28, 2026, 08:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 13, 2026

Reports of latency and slowness for some customers

Detected by Pingoru
Jan 13, 2026, 08:36 PM UTC
Resolved
Jan 14, 2026, 04:03 PM UTC
Duration
19h 26m
Affected: AWS CA
Timeline · 3 updates
  1. identified Jan 13, 2026, 08:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 14, 2026, 12:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 14, 2026, 04:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 7, 2025

Reports of latency and slowness

Detected by Pingoru
Nov 07, 2025, 04:48 PM UTC
Resolved
Nov 07, 2025, 05:45 PM UTC
Duration
57m
Affected: AWS CA
Timeline · 3 updates
  1. investigating Nov 07, 2025, 04:48 PM UTC

    We are currently investigating this issue.

  2. identified Nov 07, 2025, 04:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 07, 2025, 05:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 6, 2025

Aeries Communication SSO

Detected by Pingoru
Nov 06, 2025, 10:02 PM UTC
Resolved
Nov 06, 2025, 11:46 PM UTC
Duration
1h 44m
Affected: Aeries Software Issues
Timeline · 3 updates
  1. investigating Nov 06, 2025, 10:02 PM UTC

    We have received reports and are investigating login issues to ParentSquare for Aeries Communications customers. Please stand by for further updates.

  2. monitoring Nov 06, 2025, 11:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 06, 2025, 11:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2025

Reports of intermittent 500 Error

Detected by Pingoru
Oct 21, 2025, 02:57 PM UTC
Resolved
Oct 21, 2025, 03:50 PM UTC
Duration
52m
Affected: AWS CA
Timeline · 4 updates
  1. investigating Oct 21, 2025, 02:57 PM UTC

    We are currently investigating this issue.

  2. identified Oct 21, 2025, 03:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 21, 2025, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 03:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 9, 2025

Connection errors

Detected by Pingoru
Oct 09, 2025, 05:29 PM UTC
Resolved
Oct 09, 2025, 09:04 PM UTC
Duration
3h 35m
Affected: AWS CA
Timeline · 3 updates
  1. investigating Oct 09, 2025, 05:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 09, 2025, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2025, 09:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 2, 2025

Reports of intermittent 503 error

Detected by Pingoru
Oct 02, 2025, 02:52 PM UTC
Resolved
Oct 02, 2025, 03:26 PM UTC
Duration
33m
Affected: AWS CA
Timeline · 2 updates
  1. investigating Oct 02, 2025, 02:52 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 02, 2025, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2025

Runtime Error - TX API

Detected by Pingoru
Oct 01, 2025, 03:29 PM UTC
Resolved
Oct 01, 2025, 04:54 PM UTC
Duration
1h 25m
Affected: AWS TX
Timeline · 3 updates
  1. identified Oct 01, 2025, 03:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 01, 2025, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 11, 2025

503 Error - The Service is Unavailable

Detected by Pingoru
Sep 11, 2025, 02:23 PM UTC
Resolved
Sep 11, 2025, 04:14 PM UTC
Duration
1h 50m
Affected: AWS CA
Timeline · 3 updates
  1. investigating Sep 11, 2025, 02:23 PM UTC

    We are actively investigating this issue.

  2. identified Sep 11, 2025, 03:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 11, 2025, 04:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2025

Degraded Performance

Detected by Pingoru
May 27, 2025, 04:45 PM UTC
Resolved
May 28, 2025, 02:48 PM UTC
Duration
22h 2m
Affected: AWS CA
Timeline · 4 updates
  1. investigating May 27, 2025, 04:45 PM UTC

    We are currently experiencing degraded performance. Our engineers are currently investigating.

  2. identified May 27, 2025, 05:35 PM UTC

    The issue has been identified and will be addressed during a maintenance window tonight. Performance has improved and is expected to remain operational for the rest of the business day.

  3. identified May 27, 2025, 07:51 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 28, 2025, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →