Aeries Software incident

Reports of intermittent 500 Error

Major Resolved View vendor source →

Aeries Software experienced a major incident on October 21, 2025 affecting AWS CA, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 02:57 PM UTC
Resolved
Oct 21, 2025, 03:50 PM UTC
Duration
52m
Detected by Pingoru
Oct 21, 2025, 02:57 PM UTC

Affected components

AWS CA

Update timeline

  1. investigating Oct 21, 2025, 02:57 PM UTC

    We are currently investigating this issue.

  2. identified Oct 21, 2025, 03:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 21, 2025, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 03:50 PM UTC

    This incident has been resolved.