Aeries Software incident

Runtime Error - TX API

Major Resolved View vendor source →

Aeries Software experienced a major incident on October 1, 2025 affecting AWS TX, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 03:29 PM UTC
Resolved
Oct 01, 2025, 04:54 PM UTC
Duration
1h 25m
Detected by Pingoru
Oct 01, 2025, 03:29 PM UTC

Affected components

AWS TX

Update timeline

  1. identified Oct 01, 2025, 03:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 01, 2025, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 04:54 PM UTC

    This incident has been resolved.