Aeries Software incident

Reports of latency and slowness for some customers

Minor Resolved View vendor source →

Aeries Software experienced a minor incident on January 13, 2026 affecting AWS CA, lasting 19h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 08:36 PM UTC
Resolved
Jan 14, 2026, 04:03 PM UTC
Duration
19h 26m
Detected by Pingoru
Jan 13, 2026, 08:36 PM UTC

Affected components

AWS CA

Update timeline

  1. identified Jan 13, 2026, 08:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 14, 2026, 12:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 14, 2026, 04:03 PM UTC

    This incident has been resolved.