Ongoing since 04:41 PM UTC, affecting AWS CA.
We are seeing improved system performance as demand has decreased. To further enhance stability and performance, maintenance activities are planned during our standard maintenance windows this weekend (10:00 PM to 2:00 AM PST). These efforts are designed to optimize system resources and help ensure a consistent experience for affected customers. We appreciate your patience and will continue to provide updates as they become available.
Affected components
Update timeline
- investigating Nov 06, 2026, 04:41 PM UTC
One of our SQL Servers is continuing to experience extended high CPU usage, causing Districts to experience slowness. We are investigating the root cause of this issue.
- identified Nov 06, 2026, 07:08 PM UTC
We are seeing improved system performance as demand has decreased. To further enhance stability and performance, maintenance activities are planned during our standard maintenance windows this weekend (10:00 PM to 2:00 AM PST). These efforts are designed to optimize system resources and help ensure a consistent experience for affected customers. We appreciate your patience and will continue to provide updates as they become available.
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