Aeries Software incident

Increased Latency for some Hosted Customers

Minor Vendor's status page →

Ongoing since 06:42 PM UTC, affecting AWS CA.

investigating Nov 03, 2026, 06:42 PM UTC

One of our SQL Servers experienced extended high CPU usage, causing Districts to experience slowness. The affected SQL Server has recovered from high CPU usage, and we are still investigating the root cause of this issue.

Started
Nov 03, 2026, 06:42 PM UTC
Resolved
Ongoing
Duration
● 2h 15m
Detected by Pingoru
Nov 03, 2026, 06:42 PM UTC

Affected components

AWS CA

Update timeline

  1. investigating Nov 03, 2026, 06:42 PM UTC

    One of our SQL Servers experienced extended high CPU usage, causing Districts to experience slowness. The affected SQL Server has recovered from high CPU usage, and we are still investigating the root cause of this issue.

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