Adobe Experience Cloud incident
Data Foundation, Data Science Workspace, CX Enterprise Home (+15 more)
Adobe Experience Cloud experienced a major incident on September 18, 2026 affecting CX Enterprise Home and Adobe Analytics and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
CX Enterprise HomeAdobe AnalyticsAdobe Experience ManagerAdobe CommerceCustomer Journey AnalyticsAdobe Journey OptimizerAdobe Experience Manager as a Cloud ServiceAdobe WorkfrontReal-Time CDPGenStudio for Performance Marketing
Update timeline
No vendor updates were posted for this incident — only the open and resolve events were observed.