Adobe Experience Cloud incident
Customer Journey Analytics: Performance issue
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Resolved after 15 minutes, affecting Customer Journey Analytics, on September 14, 2026.
We’ve reduced the severity level of this issue and will no longer be publishing updates.
Affected components
Customer Journey Analytics
Update timeline
- monitoring Sep 14, 2026, 02:15 PM UTC
Our monitoring systems have alerted to a potential issue.
- resolved Sep 14, 2026, 02:31 PM UTC
We’ve reduced the severity level of this issue and will no longer be publishing updates.
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