Adobe Document Cloud incident

Adobe Acrobat Sign, Acrobat: Availability issue

Resolved after 24 minutes, affecting Adobe Acrobat Sign and Acrobat, on September 18, 2026.

resolved Sep 18, 2026, 02:11 AM UTC

We’ve resolved the availability issue.

Started
Sep 18, 2026, 12:41 AM UTC
Resolved
Sep 18, 2026, 01:06 AM UTC
Duration
24m
Detected by Pingoru
Sep 18, 2026, 12:41 AM UTC

Affected components

Adobe Acrobat SignAcrobat

Update timeline

  1. monitoring Sep 18, 2026, 12:41 AM UTC

    Our monitoring systems have alerted to a potential issue.

  2. monitoring Sep 18, 2026, 12:51 AM UTC

    We’ve reduced the severity level of this issue and will no longer be publishing updates.

  3. monitoring Sep 18, 2026, 12:59 AM UTC

    We’re investigating an availability issue.

  4. monitoring Sep 18, 2026, 01:05 AM UTC

    We've changed the Services impacted for the availability issue.

  5. resolved Sep 18, 2026, 02:11 AM UTC

    We’ve resolved the availability issue.

  6. resolved Sep 18, 2026, 02:11 AM UTC

    We’ve resolved the availability issue.

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