Adobe Document Cloud incident

Adobe Acrobat Sign: Performance issue

Resolved after 27 minutes, affecting Adobe Acrobat Sign, on November 1, 2026.

monitoring Nov 01, 2026, 11:26 PM UTC

We’ve changed the impact start date for the performance issue.

Started
Nov 01, 2026, 09:57 PM UTC
Resolved
Nov 01, 2026, 10:25 PM UTC
Duration
27m
Detected by Pingoru
Nov 01, 2026, 09:57 PM UTC

Affected components

Adobe Acrobat Sign

Update timeline

  1. monitoring Nov 01, 2026, 10:12 PM UTC

    Our monitoring systems have alerted to a potential issue.

  2. monitoring Nov 01, 2026, 10:23 PM UTC

    We've changed the Services impacted for this issue.

  3. monitoring Nov 01, 2026, 10:24 PM UTC

    This issue has been determined to be impactful. We're investigating a performance issue.

  4. monitoring Nov 01, 2026, 10:24 PM UTC

    We’ve changed the impact start date for the performance issue.

  5. monitoring Nov 01, 2026, 10:35 PM UTC

    We've changed the Services impacted for the performance issue.

  6. monitoring Nov 01, 2026, 10:36 PM UTC

    We’ve changed the impact start date for the performance issue.

  7. monitoring Nov 01, 2026, 11:25 PM UTC

    We’ve changed the impact start date for the performance issue.

  8. monitoring Nov 01, 2026, 11:26 PM UTC

    We’ve changed the impact start date for the performance issue.

  9. resolved Nov 01, 2026, 11:28 PM UTC

    We’ve resolved the performance issue.

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