Adobe Document Cloud incident

Acrobat Services, Acrobat: Performance issue

Resolved after 1 hour 37 minutes, affecting Acrobat Services and Acrobat, on October 26, 2026.

resolved Oct 26, 2026, 03:02 PM UTC

We’ve resolved the performance issue.

Started
Oct 26, 2026, 01:00 PM UTC
Resolved
Oct 26, 2026, 02:37 PM UTC
Duration
1h 37m
Detected by Pingoru
Oct 26, 2026, 01:00 PM UTC

Affected components

Acrobat ServicesAcrobat

Update timeline

  1. monitoring Oct 26, 2026, 01:58 PM UTC

    We’re investigating a performance issue.

  2. monitoring Oct 26, 2026, 01:58 PM UTC

    We’re investigating a performance issue.

  3. monitoring Oct 26, 2026, 02:06 PM UTC

    We've changed the Services impacted for the performance issue.

  4. resolved Oct 26, 2026, 03:02 PM UTC

    We’ve resolved the performance issue.

  5. resolved Oct 26, 2026, 03:02 PM UTC

    We’ve resolved the performance issue.

Your product runs on more than Adobe Document Cloud

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →