Adobe Document Cloud incident

Adobe Acrobat Sign, Acrobat Services, Acrobat: Availability issue

Major Vendor's status page →

Resolved after 1 day 4 hours, affecting Adobe Acrobat Sign and Acrobat Services and 1 more, on September 17, 2026.

resolved Sep 18, 2026, 01:17 PM UTC

We’ve resolved the availability issue.

Started
Sep 17, 2026, 08:50 AM UTC
Resolved
Sep 18, 2026, 12:50 PM UTC
Duration
1d 4h
Detected by Pingoru
Sep 17, 2026, 08:50 AM UTC

Affected components

Adobe Acrobat SignAcrobat ServicesAcrobat

Update timeline

  1. monitoring Sep 17, 2026, 01:27 PM UTC

    We’re investigating a performance issue.

  2. monitoring Sep 17, 2026, 03:00 PM UTC

    We’ve changed the severity level from minor to major for the availability issue.

  3. monitoring Sep 17, 2026, 03:07 PM UTC

    We’re investigating an availability issue.

  4. monitoring Sep 18, 2026, 09:42 AM UTC

    We've changed the Services impacted for the availability issue.

  5. resolved Sep 18, 2026, 01:17 PM UTC

    We’ve resolved the availability issue.

  6. resolved Sep 21, 2026, 02:32 PM UTC

    We’ve resolved the availability issue.

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