Admincontrol incident

Service disruption - Electronic Login and Signing

Critical Resolved View vendor source →

Admincontrol experienced a critical incident on March 23, 2026 affecting Electronic Signing and Norwegian BankID and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 12:02 PM UTC
Resolved
Mar 23, 2026, 03:10 PM UTC
Duration
3h 8m
Detected by Pingoru
Mar 23, 2026, 12:02 PM UTC

Affected components

Electronic SigningNorwegian BankIDSwedish BankIDDanish MitIDFinnish Bank eIDs (FTN)

Update timeline

  1. investigating Mar 23, 2026, 12:02 PM UTC

    We are currently experiencing a service disruption from our system provider Signicat. This is affecting Electronic Login and Signing. Users will experience time out or error messages Signicat is working on identifying the cause of the issue and implement a solution. Users are still able to login with username and password. We will provide updates as soon as new information is available to us.

  2. identified Mar 23, 2026, 12:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 23, 2026, 12:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 23, 2026, 03:10 PM UTC

    This incident has been resolved.