Admincontrol incident

Service disruption - Portal search

Critical Resolved View vendor source →

Admincontrol experienced a critical incident on September 11, 2026 affecting Portal Search, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 08:57 AM UTC
Resolved
Sep 11, 2026, 09:07 AM UTC
Duration
9m
Detected by Pingoru
Sep 11, 2026, 08:57 AM UTC

Affected components

Portal Search

Update timeline

  1. investigating Sep 11, 2026, 08:57 AM UTC

    We are currently experiencing a service disruption. This is affecting the portal search component which is currently not working. Customers using the AI search function are not affected by this incident. We are working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.

  2. resolved Sep 11, 2026, 09:07 AM UTC

    This incident has been resolved.