Admincontrol incident

Service disruption - Norwegian BankID

Minor Resolved View vendor source →

Admincontrol experienced a minor incident on October 12, 2026 affecting Electronic Signing and Norwegian BankID, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 10:38 AM UTC
Resolved
Oct 12, 2026, 01:16 PM UTC
Duration
2h 38m
Detected by Pingoru
Oct 12, 2026, 10:38 AM UTC

Affected components

Electronic SigningNorwegian BankID

Update timeline

  1. investigating Oct 12, 2026, 10:38 AM UTC

    We have received reports of disturbances with Norwegian BankID, affecting log in and electronic signing of documents in the service. Users may experience time out when using Norwegian BankID. In the meantime, you may log in with your Admincontrol username and password. We will update this incident as soon as we have new information available.

  2. identified Oct 12, 2026, 12:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 12, 2026, 12:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 12, 2026, 01:16 PM UTC

    This incident has been resolved.