Admincontrol experienced a major incident on August 13, 2026 affecting Portal Search, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Portal Search
Update timeline
- investigating Aug 13, 2026, 08:05 AM UTC
We are currently experiencing a service disruption. This is affecting the portal search component which is currently not working. Customers using the AI search function are not affected by this incident. We are working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.
- identified Aug 13, 2026, 08:09 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 13, 2026, 08:23 AM UTC
This incident has been resolved.