Aditude Outage History

A fix has been deployed and video ad serving is returning to normal levels. Insights ingestion has resumed. We are monitoring closely and will follow up on reporting for the affected window once we have completed our assessment.

Our third-party data warehouse provider has identified the issue on their end. We are beginning to see a recovery in data ingestion. We'll continue to monitor the recovery and provide updates as it relates to Insights service.

Analytics data ingestion has resumed and is processing normally. No data was lost during the incident. We are now validating aggregated data in Insights to confirm whether any time periods require backfill. Recent reporting may still show gaps until that check is complete.

We are continuing to monitor ongoing third-party outages and their impact on our services. At this time, Insights Real-Time Analytics is experiencing disruptions causing degraded availability through our UIs and APIs. We are continuing to monitor other services for possible impact.

Our systems are improving but are not yet fully recovered. We are continuing to monitor the third-party outage and recovery. We will alert you when all systems are back online.

Third-party providers are continuing to stabilize their systems and implement mitigation measures. We’ll share updates as progress continues.

Systems are recovering, though larger datasets may still be a bit sluggish — some queries could take longer than usual to complete as third-party systems return to full capacity. While some backfill processes continue to process, all raw data is intact and will be available once fully recovered. We’re keeping a close watch on performance as systems continue to stabilize.

In addition to our ongoing monitoring and recovery efforts, we are observing intermittent permission and authentication issues caused by the wider outage within the Exec application. Our team is actively investigating and will provide updates as we learn more.

At this time, all Aditude systems are operating normally. We will continue to monitor closely as some third-party systems are still in the process of recovery.

Insights is now integrated with the Aditude Platform single sign-on (SSO). If you experience issues accessing Platform features—such as Insights data—please sign out and sign back in. If problems persist, contact [email protected].

A fix has been implemented for the issue affecting the Prebid Server cluster and systems should now be fully operational. We are continuing to monitor closely to ensure stability.

We have implemented additional fixes and believe the Prebid Server cluster is now back online and stabilizing. We are continuing to monitor closely to confirm full recovery and ensure no further disruptions.

A fix has been successfully deployed, and we are currently monitoring the system to ensure stability and data accuracy.

The fix for delayed data ingestion has been implemented, and normal processing has resumed. Some data may still be processing across the system. We are closely monitoring the system to ensure full recovery. Thank you for your continued patience.

We have identified the underlying cause of the issue affecting Insights' real-time data. Our team is currently monitoring a solution and assessing the full scope of the impact. A fix has been implemented for future data collection. Some data may remain delayed or missing while data backfill is processing.