Aditude experienced a major incident on July 16, 2025 affecting Prebid Server, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2025, 05:39 PM UTC
We are currently investigating an issue affecting the Prebid Server cluster. Some auction requests may be failing or experiencing increased latency.
- monitoring Jul 16, 2025, 05:53 PM UTC
A fix has been implemented for the issue affecting the Prebid Server cluster and systems should now be fully operational. We are continuing to monitor closely to ensure stability.
- identified Jul 16, 2025, 05:55 PM UTC
The issue has been identified and a fix is being implemented. We continue to monitor for stability.
- investigating Jul 16, 2025, 06:04 PM UTC
We previously implemented a fix for the Prebid Server cluster issue and observed initial recovery. However, stability issues have resurfaced, and we are continuing to investigate the root cause.
- monitoring Jul 16, 2025, 06:40 PM UTC
We have implemented additional fixes and believe the Prebid Server cluster is now back online and stabilizing. We are continuing to monitor closely to confirm full recovery and ensure no further disruptions.
- resolved Jul 16, 2025, 07:19 PM UTC
The Prebid Server cluster is now stable and fully operational. We remain on high-alert monitoring to ensure continued stability and will respond immediately to any signs of degradation.