Aditude experienced a minor incident on January 14, 2025 affecting Insights, lasting 6h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 14, 2025, 08:19 PM UTC
We're currently experiencing slower-than-expected data ingestion, which may cause delays in the availability of the most recent data. Our team is actively working to resolve the issue and restore normal processing speeds. We appreciate your patience.
- identified Jan 14, 2025, 08:52 PM UTC
We've identified the root cause of the delayed data ingestion and are actively implementing a fix. Our team is working to restore normal data processing as quickly as possible. Thank you for your patience—we’ll provide further updates as the situation progresses.
- monitoring Jan 14, 2025, 10:50 PM UTC
The fix for delayed data ingestion has been implemented, and normal processing has resumed. Some data may still be processing across the system. We are closely monitoring the system to ensure full recovery. Thank you for your continued patience.
- resolved Jan 15, 2025, 02:21 AM UTC
This incident has been resolved.