Acuity Scheduling Outage History

Acuity Scheduling is up right now

Pingoru has recorded 53 incidents for Acuity Scheduling: 24 in the last 12 months and 6 in the last 90 days.

Source: status.acuityscheduling.com

53incidents recorded
24last 12 months
6last 90 days
14 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Acuity Scheduling in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202633 of 744 (0%)
June 20263211 of 720 (29%)
July 202642 of 744 (0%)
August 2026320 of 744 (3%)
September 2026295 of 720 (13%)
October 202610 of 524 (0%)

Incidents, newest first

Notice October 21, 2026 Acuity Scheduling / Service temporarily unavailable –

Started Oct 21, 2026, 02:30 AM UTC· resolved Oct 21, 2026, 02:30 AM UTC

  1. resolved Oct 21, 2026, 10:38 AM UTC

    Acuity Scheduling service was temporarily unavailable from 10:36-10:55pm US Eastern time.

Read the full incident report →

Major September 18, 2026 Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update 3d 22h Acuity Scheduling

Started Sep 18, 2026, 08:34 PM UTC· resolved Sep 22, 2026, 07:25 PM UTC

  1. investigating Sep 18, 2026, 08:34 PM UTC

    Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.

  2. investigating Sep 18, 2026, 08:45 PM UTC

    We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.

  3. identified Sep 19, 2026, 04:50 PM UTC

    The root issue has been identified that this is affecting users who are currently on iOS 27 and integrated with Square. Recommendation is still to avoid iOS 27 until a fix can be deployed. Android users remain unaffected.

  4. identified Sep 20, 2026, 04:53 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Sep 21, 2026, 07:25 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Sep 22, 2026, 07:25 PM UTC

    Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.

Read the full incident report →

Major September 8, 2026 Acuity Scheduling / Client Scheduling Page showing "SORRY" error –

Started Sep 08, 2026, 03:28 PM UTC· resolved Sep 08, 2026, 03:28 PM UTC

  1. resolved Sep 09, 2026, 03:25 PM UTC

    Some customers are seeing a "SORRY" page when accessing their Client Scheduling Page.

Read the full incident report →

Minor August 20, 2026 Acuity Scheduling - Unable to Connect to Meta 17h 44m Acuity Scheduling

Started Aug 20, 2026, 08:11 PM UTC· resolved Aug 21, 2026, 01:55 PM UTC

  1. identified Aug 20, 2026, 08:11 PM UTC

    We are currently experiencing a service disruption with the integration to Meta Services. Our Engineering team has identified the issue and is working with Meta to resolve it. We will provide an update as soon as possible.

  2. identified Aug 20, 2026, 11:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 21, 2026, 01:55 PM UTC

    After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.

Read the full incident report →

Minor August 20, 2026 Acuity Scheduling / Google calendar sync delayed 2h 4m Acuity Scheduling

Started Aug 20, 2026, 12:25 PM UTC· resolved Aug 20, 2026, 02:30 PM UTC

  1. investigating Aug 20, 2026, 12:25 PM UTC

    We are currently investigating an issue causing Google calendar syncing to be delayed. This may also delay the creation of Google Meet links for appointments.

  2. investigating Aug 20, 2026, 12:25 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 20, 2026, 03:53 PM UTC

    The issue has been resolved.

Read the full incident report →

Critical August 12, 2026 Acuity Scheduling Service Disruption 18m Acuity Scheduling

Started Aug 12, 2026, 10:54 PM UTC· resolved Aug 12, 2026, 11:12 PM UTC

  1. identified Aug 12, 2026, 10:54 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. resolved Aug 12, 2026, 11:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 19, 2026 Elevated web request latency 2h 5m

Started Jul 19, 2026, 03:14 PM UTC· resolved Jul 19, 2026, 05:19 PM UTC

  1. investigating Jul 19, 2026, 03:14 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. resolved Jul 19, 2026, 05:19 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

Read the full incident report →

Minor July 14, 2026 Acuity Scheduling / Loading issues in Spanish language accounts –

Started Jul 14, 2026, 08:30 AM UTC· resolved Jul 14, 2026, 08:30 AM UTC

  1. resolved Jul 21, 2026, 12:15 PM UTC

    This issue has been resolved.

Read the full incident report →

Major July 7, 2026 Intermittent error message or slow loading on scheduling page 7m Acuity Scheduling

Started Jul 07, 2026, 02:08 PM UTC· resolved Jul 07, 2026, 02:16 PM UTC

  1. investigating Jul 07, 2026, 02:08 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 07, 2026, 02:16 PM UTC

    This issue has been resolved.

Read the full incident report →

Minor June 16, 2026 Acuity Scheduling - iCloud sync issues 8d 16h Acuity Scheduling

Started Jun 16, 2026, 08:39 PM UTC· resolved Jun 25, 2026, 01:30 PM UTC

  1. investigating Jun 16, 2026, 08:39 PM UTC

    We are aware of iCloud calendar sync problems affecting some users, resulting in delayed or missing events. We are currently investigating the issue.

  2. investigating Jun 17, 2026, 06:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 19, 2026, 02:01 PM UTC

    The issue has been identified by our iCloud syncing provider and they are working on a fix.

  4. resolved Jun 25, 2026, 01:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 4, 2026 Acuity Scheduling Elevated Errors 33m Acuity Scheduling

Started Jun 04, 2026, 06:57 PM UTC· resolved Jun 04, 2026, 07:30 PM UTC

  1. investigating Jun 04, 2026, 06:57 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. investigating Jun 04, 2026, 07:17 PM UTC

    We are currently experiencing a service disruption. We are still investigating issues with Acuity Scheduling elevated errors. We will provide an update as soon as possible.

  3. identified Jun 04, 2026, 07:19 PM UTC

    We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.

  4. monitoring Jun 04, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring results.

  5. resolved Jun 04, 2026, 07:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 1, 2026 Acuity Scheduling / Client subscription page returning 500 internal server errors 1h 13m Acuity Scheduling

Started Jun 01, 2026, 03:40 PM UTC· resolved Jun 01, 2026, 04:54 PM UTC

  1. investigating Jun 01, 2026, 03:40 PM UTC

    We are currently investigating this issue.

  2. identified Jun 01, 2026, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 01, 2026, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 01, 2026, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2026 Acuity Scheduling Service Outage 29m Acuity Scheduling

Started May 19, 2026, 05:05 PM UTC· resolved May 19, 2026, 05:35 PM UTC

  1. identified May 19, 2026, 05:05 PM UTC

    We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. resolved May 19, 2026, 05:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026 Acuity Scheduling / Intermittent slowness or blank pages during login and trial creation 1h 20m Acuity Scheduling

Started May 15, 2026, 04:16 PM UTC· resolved May 15, 2026, 05:36 PM UTC

  1. identified May 15, 2026, 04:16 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 15, 2026, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 6, 2026 Acuity Scheduling / Some users may be unable to log in or create an account on acuityscheduling.com 1h 12m Acuity Scheduling

Started May 06, 2026, 03:08 PM UTC· resolved May 06, 2026, 04:20 PM UTC

  1. investigating May 06, 2026, 03:08 PM UTC

    We are currently investigating the issue.

  2. identified May 06, 2026, 04:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 06, 2026, 04:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 17, 2026 Acuity Scheduling / Intermittent loading issues 14m

Started Apr 17, 2026, 06:08 PM UTC· resolved Apr 17, 2026, 06:23 PM UTC

  1. investigating Apr 17, 2026, 06:08 PM UTC

    We are currently investigating issues with Client Scheduling Pages and Acuity Admin pages not loading. We recommend refreshing the page periodically which can help with loading.

  2. resolved Apr 17, 2026, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026 Acuity Scheduling - Clients of businesses may not be able to update card... 59m Acuity Scheduling

Started Mar 31, 2026, 05:38 PM UTC· resolved Mar 31, 2026, 06:37 PM UTC

  1. investigating Mar 31, 2026, 05:38 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

  2. identified Mar 31, 2026, 06:00 PM UTC

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users may be affected. We will provide an update as soon as possible.

  3. identified Mar 31, 2026, 06:26 PM UTC

    We are currently experiencing a service disruption. Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected. We will provide an update as soon as possible.

  4. resolved Mar 31, 2026, 06:37 PM UTC

    Systems are now operational.

Read the full incident report →

Minor March 25, 2026 Acuity Scheduling / Enterprise users unable to login due to 404 error 58m Acuity Scheduling

Started Mar 25, 2026, 07:34 PM UTC· resolved Mar 25, 2026, 08:32 PM UTC

  1. investigating Mar 25, 2026, 07:34 PM UTC

    We are currently investigating this issue.

  2. identified Mar 25, 2026, 07:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 25, 2026, 08:16 PM UTC

    A fix has been implemented and we are monitoring the results. TMF

  4. resolved Mar 25, 2026, 08:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026 Acuity Scheduling / Webhook delivery delay 1h 58m Acuity Scheduling

Started Feb 11, 2026, 02:05 PM UTC· resolved Feb 11, 2026, 04:04 PM UTC

  1. investigating Feb 11, 2026, 02:05 PM UTC

    We are currently investigating a delay in webhook delivery.

  2. identified Feb 11, 2026, 02:44 PM UTC

    We have identified the cause of the webhook delivery delay, and are working toward a solution.

  3. identified Feb 11, 2026, 04:03 PM UTC

    The issue with delayed webhook delivery has been resolved.

  4. resolved Feb 11, 2026, 05:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 20, 2025 Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page 12m Acuity Scheduling

Started Nov 20, 2025, 06:00 PM UTC· resolved Nov 20, 2025, 06:13 PM UTC

  1. investigating Nov 20, 2025, 06:00 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 20, 2025, 06:13 PM UTC

    The issue has been resolved.

Read the full incident report →

Major October 30, 2025 Email validation error prevents certain customers from booking appointments in Acuity Scheduling 1h 3m Acuity Scheduling

Started Oct 30, 2025, 05:57 PM UTC· resolved Oct 30, 2025, 07:00 PM UTC

  1. investigating Oct 30, 2025, 05:57 PM UTC

    We are currently investigating this issue.

  2. identified Oct 30, 2025, 06:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 30, 2025, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025 Acuity Scheduling / Slow loading or 500 errors 1h 23m Acuity Scheduling

Started Oct 29, 2025, 05:40 PM UTC· resolved Oct 29, 2025, 07:04 PM UTC

  1. investigating Oct 29, 2025, 05:40 PM UTC

    Some customers may experience slow loading or 500 errors when logging in or taking actions in Acuity.

  2. monitoring Oct 29, 2025, 05:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 29, 2025, 06:38 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 29, 2025, 07:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 27, 2025 Issues with appointment booking 41m Acuity Scheduling

Started Oct 27, 2025, 11:37 AM UTC· resolved Oct 27, 2025, 12:19 PM UTC

  1. monitoring Oct 27, 2025, 11:37 AM UTC

    Some clients may have had issues paying for and confirming appointments around 7am-7:30am US Eastern time. A fix has been implemented and we are monitoring the results.

  2. resolved Oct 27, 2025, 12:19 PM UTC

    The issue was determined to be a problem with our observability tool, rather than an issue affecting Acuity businesses and clients.

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Major October 14, 2025 Acuity Scheduling Client Scheduling Pages Not Loading 14m Acuity Scheduling

Started Oct 14, 2025, 05:10 PM UTC· resolved Oct 14, 2025, 05:25 PM UTC

  1. investigating Oct 14, 2025, 05:10 PM UTC

    We are currently experiencing a service disruption where Acuity Client Scheduling Pages are not loading as expected. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. resolved Oct 14, 2025, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 7, 2025 Acuity Scheduling / Some users incorrectly see error message, "Your Scheduling trial expired" 1h 3m Acuity Scheduling

Started Oct 07, 2025, 05:54 PM UTC· resolved Oct 07, 2025, 06:58 PM UTC

  1. identified Oct 07, 2025, 05:54 PM UTC

    The issue has been identified and a fix is in progress.

  2. identified Oct 07, 2025, 06:27 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 07, 2025, 06:58 PM UTC

    This incident has been resolved.

Read the full incident report →