Acuity Scheduling incident

Acuity Scheduling / Slow loading or 500 errors

Major Resolved View vendor source →

Acuity Scheduling experienced a major incident on October 29, 2025 affecting Acuity Scheduling, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:40 PM UTC
Resolved
Oct 29, 2025, 07:04 PM UTC
Duration
1h 23m
Detected by Pingoru
Oct 29, 2025, 05:40 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Oct 29, 2025, 05:40 PM UTC

    Some customers may experience slow loading or 500 errors when logging in or taking actions in Acuity.

  2. monitoring Oct 29, 2025, 05:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 29, 2025, 06:38 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 29, 2025, 07:04 PM UTC

    This incident has been resolved.