Acuity Scheduling incident

Email validation error prevents certain customers from booking appointments in Acuity Scheduling

Major Resolved View vendor source →

Acuity Scheduling experienced a major incident on October 30, 2025 affecting Acuity Scheduling, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 05:57 PM UTC
Resolved
Oct 30, 2025, 07:00 PM UTC
Duration
1h 3m
Detected by Pingoru
Oct 30, 2025, 05:57 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Oct 30, 2025, 05:57 PM UTC

    We are currently investigating this issue.

  2. identified Oct 30, 2025, 06:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 30, 2025, 07:00 PM UTC

    This incident has been resolved.