Acuity Scheduling incident

Acuity Scheduling / Appointment Types not loading for some users

Major Resolved View vendor source →

Acuity Scheduling experienced a major incident on October 1, 2025 affecting Acuity Scheduling, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 04:47 PM UTC
Resolved
Oct 01, 2025, 04:57 PM UTC
Duration
9m
Detected by Pingoru
Oct 01, 2025, 04:47 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Oct 01, 2025, 04:47 PM UTC

    We are currently investigating the issue.

  2. monitoring Oct 01, 2025, 04:51 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Oct 01, 2025, 04:57 PM UTC

    The issue has been resolved.