Acuity Scheduling incident

Acuity Scheduling / Some users incorrectly see error message, "Your Scheduling trial expired"

Major Resolved View vendor source →

Acuity Scheduling experienced a major incident on October 7, 2025 affecting Acuity Scheduling, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 05:54 PM UTC
Resolved
Oct 07, 2025, 06:58 PM UTC
Duration
1h 3m
Detected by Pingoru
Oct 07, 2025, 05:54 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. identified Oct 07, 2025, 05:54 PM UTC

    The issue has been identified and a fix is in progress.

  2. identified Oct 07, 2025, 06:27 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 07, 2025, 06:58 PM UTC

    This incident has been resolved.