ActivTrak incident

Delayed processing of insights data

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on November 19, 2025 affecting Web Application and Data Ingestion, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 03:30 PM UTC
Resolved
Nov 19, 2025, 05:14 PM UTC
Duration
1h 44m
Detected by Pingoru
Nov 19, 2025, 03:30 PM UTC

Affected components

Web ApplicationData Ingestion

Update timeline

  1. investigating Nov 19, 2025, 03:30 PM UTC

    Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.

  2. identified Nov 19, 2025, 03:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 19, 2025, 05:14 PM UTC

    This incident has been resolved.