ActivTrak incident

Productivity report charts display incorrectly

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on January 8, 2026 affecting Web Application, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 06:29 PM UTC
Resolved
Jan 08, 2026, 08:30 PM UTC
Duration
2h
Detected by Pingoru
Jan 08, 2026, 06:29 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 08, 2026, 06:29 PM UTC

    Our engineering team identified an issue for some accounts where the productivity report charts are showing an incorrect stacking of hours.

  2. identified Jan 08, 2026, 07:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 08, 2026, 08:30 PM UTC

    Our engineering team has deployed a fix to production for this issue.