ActiveCampaign experienced a critical incident on July 27, 2026 affecting API Availability and API Availability and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
API AvailabilityAPI AvailabilityAPI AvailabilityTracking
Update timeline
- investigating Jul 27, 2026, 07:53 PM UTC
ActiveCampaign is experiencing platform instability at this time. Teams are investigating root cause at this time.
- identified Jul 27, 2026, 08:05 PM UTC
The issue has been identified and we are working to recover.
- identified Jul 27, 2026, 08:21 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 27, 2026, 09:15 PM UTC
This incident has been resolved.