ActiveCampaign incident

Issues Accessing Accounts

Major Resolved View vendor source →

ActiveCampaign experienced a major incident on August 28, 2026 affecting Platform Availability, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 06:48 PM UTC
Resolved
Aug 28, 2026, 07:16 PM UTC
Duration
27m
Detected by Pingoru
Aug 28, 2026, 06:48 PM UTC

Affected components

Platform Availability

Update timeline

  1. investigating Aug 28, 2026, 06:48 PM UTC

    We are aware of some accounts having issues accessing their accounts. Engineering is actively investigating now. We will share the next update within 30 minutes.

  2. monitoring Aug 28, 2026, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 28, 2026, 07:16 PM UTC

    This incident has been resolved.