ActiveCampaign incident

Issue Affecting Segmented Campaigns in the EU Region

Critical Resolved View vendor source →

ActiveCampaign experienced a critical incident on August 5, 2026 affecting Campaigns, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 10:59 AM UTC
Resolved
Aug 06, 2026, 11:40 AM UTC
Duration
1d
Detected by Pingoru
Aug 05, 2026, 10:59 AM UTC

Affected components

Campaigns

Update timeline

  1. investigating Aug 05, 2026, 10:59 AM UTC

    Investigating: Engineers are currently investigating an issue affecting Campaign Sending in the EU Data Center. Engineers will provide another update in 30 minutes as more information becomes available.

  2. investigating Aug 05, 2026, 10:59 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 05, 2026, 11:39 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Aug 05, 2026, 01:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 06, 2026, 11:40 AM UTC

    This incident has been resolved.