ActiveCampaign incident

Issue impacting customer logins for a portion of users

Major Resolved View vendor source →

ActiveCampaign experienced a major incident on August 10, 2026 affecting Platform Availability and Platform Availability and 1 more component, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 02:14 PM UTC
Resolved
Aug 10, 2026, 04:59 PM UTC
Duration
2h 44m
Detected by Pingoru
Aug 10, 2026, 02:14 PM UTC

Affected components

Platform AvailabilityPlatform AvailabilityPlatform Availability

Update timeline

  1. investigating Aug 10, 2026, 02:14 PM UTC

    We are currently investigating an issue impacting customer logins for a portion of users. Affected customers may encounter errors or be unable to access their accounts. Our engineering team is actively working to pinpoint the cause and restore full access as quickly as possible.

  2. identified Aug 10, 2026, 02:33 PM UTC

    The issue has been identified and a fix is in progress.

  3. monitoring Aug 10, 2026, 02:53 PM UTC

    A fix has been implemented and we are monitoring closely to ensure resolution.

  4. resolved Aug 10, 2026, 04:59 PM UTC

    This incident has been resolved.