ActiveCampaign experienced a minor incident on July 10, 2026 affecting Custom Objects, lasting 5d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Custom Objects
Update timeline
- investigating Jul 10, 2026, 06:57 AM UTC
Engineers are investigating an issue affecting Custom Objects for APAC customers. Additional information will be shared as the investigation progresses.
- investigating Jul 10, 2026, 07:25 AM UTC
We are continuing to investigate this issue.
- identified Jul 10, 2026, 11:57 AM UTC
Engineering has identified the issue and is working on resolution.
- identified Jul 10, 2026, 04:19 PM UTC
Engineering is continuing to work on resolution.
- monitoring Jul 13, 2026, 08:42 AM UTC
The issue has been remediated and we are continue to monitor.
- resolved Jul 15, 2026, 04:02 PM UTC
This incident has been resolved.