ActiveCampaign incident

Customer accounts hosted in APAC region are unavailable.

Critical Resolved View vendor source →

ActiveCampaign experienced a critical incident on July 10, 2026 affecting API Availability and ARC & ARC Services and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 12:49 AM UTC
Resolved
Jul 10, 2026, 02:01 AM UTC
Duration
1h 12m
Detected by Pingoru
Jul 10, 2026, 12:49 AM UTC

Affected components

API AvailabilityARC & ARC ServicesAutomationsCampaignsConversationsCRMCustom ObjectsCustom ReportsE-CommerceIntegrations

Update timeline

  1. identified Jul 10, 2026, 12:49 AM UTC

    Customer accounts hosted in APAC region are unavailable. Engineers have identified the issue and a fix is being implemented.

  2. monitoring Jul 10, 2026, 01:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2026, 02:01 AM UTC

    This incident has been resolved.