ActiveCampaign incident

Engineers have identified an issue with login verification emails

Major Resolved View vendor source →

ActiveCampaign experienced a major incident on October 28, 2025 affecting ActiveCampaign.com, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 02:56 AM UTC
Resolved
Oct 28, 2025, 03:39 AM UTC
Duration
43m
Detected by Pingoru
Oct 28, 2025, 02:56 AM UTC

Affected components

ActiveCampaign.com

Update timeline

  1. investigating Oct 28, 2025, 02:56 AM UTC

    Engineers have identified an issue impacting the delivery of login verification emails. As a result, customers who require email verification may be unable to log in. Verification via SMS is unaffected and remains functional.

  2. resolved Oct 28, 2025, 03:39 AM UTC

    Engineers have identified the cause of the login verification email issue and have implemented a solution.