ActiveCampaign incident

Partner Portal, ActiveCampaign.com degraded Performance

Minor Resolved View vendor source →

ActiveCampaign experienced a minor incident on December 11, 2025 affecting ARC & ARC Services and ActiveCampaign.com, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 06:59 PM UTC
Resolved
Dec 13, 2025, 03:39 PM UTC
Duration
1d 20h
Detected by Pingoru
Dec 11, 2025, 06:59 PM UTC

Affected components

ARC & ARC ServicesActiveCampaign.com

Update timeline

  1. investigating Dec 11, 2025, 06:59 PM UTC

    Engineers have detected degraded performance with the Partner Portal, trial signups, billing management pages and areas of activecampaign.com. Our engineers are investigating the issue and working to resolve it as soon as possible. During this time, you may experience slower response times or intermittent errors

  2. investigating Dec 11, 2025, 07:26 PM UTC

    This issue has been resolved and the services are fully operational again.

  3. resolved Dec 13, 2025, 03:39 PM UTC

    This incident has been resolved.