ActiveCampaign incident

Degraded SMS Delivery Rates

Minor Resolved View vendor source →

ActiveCampaign experienced a minor incident on December 13, 2025 affecting SMS, lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2025, 03:42 PM UTC
Resolved
Dec 15, 2025, 12:56 AM UTC
Duration
1d 9h
Detected by Pingoru
Dec 13, 2025, 03:42 PM UTC

Affected components

SMS

Update timeline

  1. investigating Dec 13, 2025, 03:42 PM UTC

    We are aware of an increased rate of SMS delivery failures and engineers are actively investigating. Failed deliveries are accurately reported in your account and are not charged.

  2. monitoring Dec 13, 2025, 08:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 15, 2025, 12:56 AM UTC

    This incident has been resolved.