ActiveCampaign experienced a major incident on December 27, 2025 affecting API Availability, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
API Availability
Update timeline
- investigating Dec 27, 2025, 05:00 PM UTC
Engineers have been alerted to an increased rate of failures coming from the API. We are actively looking into the issue now.
- identified Dec 27, 2025, 05:02 PM UTC
The root issue has been identified and engineers are working to fix the problem now.
- identified Dec 27, 2025, 05:22 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 27, 2025, 05:28 PM UTC
This incident has been resolved.