ActiveCampaign experienced a minor incident on January 9, 2026 affecting CRM and CRM and 1 more component, lasting 9h 2m. The incident has been resolved; the full update timeline is below.
Affected components
CRMCRMCRM
Update timeline
- investigating Jan 09, 2026, 03:59 PM UTC
Users may experience issues making Bulk Edits to Contacts when targeting contacts through advance search (a segmentation). Engineers are investigating the issue.
- identified Jan 09, 2026, 05:43 PM UTC
Engineers have identified a solution, to mitigate bulk edit changes not saving properly.
- identified Jan 09, 2026, 06:55 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 10, 2026, 01:01 AM UTC
This incident has been resolved.