Action1 incident
Automation UI Issue
Resolved after 19 days 7 hours, affecting Action1 Application [NAM], on March 31, 2026.
The previously identified UI discrepancy affecting automation status display has been resolved. The issue was limited to incorrect status representation; automation execution remained unaffected and continued to operate as designed. All impacted automation queues have been processed and are now in a healthy state. We appreciate the collaboration from customers who provided reports, which helped expedite the resolution.
Affected components
Update timeline
- identified Mar 31, 2026, 04:25 PM UTC
We are currently experiencing a UI issue where automations may incorrectly display a ‘Running’ status. This is a visual discrepancy only - automations are executing as expected and on schedule. Our team is working to resolve the issue.
- resolved Apr 20, 2026, 01:05 PM UTC
The previously identified UI discrepancy affecting automation status display has been resolved. The issue was limited to incorrect status representation; automation execution remained unaffected and continued to operate as designed. All impacted automation queues have been processed and are now in a healthy state. We appreciate the collaboration from customers who provided reports, which helped expedite the resolution.
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