Action1 Outage History
Action1 is up right nowPingoru has recorded 75 incidents for Action1: 47 in the last 12 months and 18 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 330 of 720 (46%) |
| May 2026 | 5 | 31 of 744 (4%) |
| June 2026 | 3 | 3 of 720 (0%) |
| July 2026 | 5 | 202 of 744 (27%) |
| August 2026 | 7 | 147 of 744 (20%) |
| September 2026 | 2 | 2 of 720 (0%) |
| October 2026 | 9 | 19 of 744 (3%) |
| November 2026 | 2 | 3 of 166 (2%) |
Incidents, newest first
Minor November 6, 2026 Windows Agent Availability 52m Action1 Endpoint Interface [NAM], Action1 Endpoint Interface [EU], Action1 Endpoint Interface [AU], Action1 Endpoint Interface (NA2) and 1 more
Started Nov 06, 2026, 12:07 AM UTC· resolved Nov 06, 2026, 01:00 AM UTC
- identified Nov 06, 2026, 12:07 AM UTC
We are aware that new Windows agent installers cannot be downloaded. We are working towards resolving the underlying issue and thank you for your patience.
- resolved Nov 06, 2026, 01:54 AM UTC
The issue has been resolved.
Minor November 2, 2026 Action1 Ongoing Maintenance 2h 11m Action1 Website, Action1 Application [NAM], Action1 Endpoint Interface [NAM], Action1 Application [EU] and 7 more
Started Nov 02, 2026, 04:48 PM UTC· resolved Nov 02, 2026, 07:00 PM UTC
- investigating Nov 02, 2026, 04:48 PM UTC
We are conducting maintenance on the Action1 platform. We will provide more details soon and thank you for your patience.
- investigating Nov 02, 2026, 06:15 PM UTC
We’re preparing to restore service and will continue to keep you updated on the status. Thank you for your patience.
- identified Nov 02, 2026, 06:22 PM UTC
Service is now resuming for the NA-1 and NA-2 platform. Thank you for your patience.
- identified Nov 02, 2026, 06:28 PM UTC
Service is now resuming for the EU platform. Thank you for your patience.
- identified Nov 02, 2026, 06:31 PM UTC
Service is now resuming for the UK platform. Thank you for your patience.
- identified Nov 02, 2026, 06:35 PM UTC
Service is now resuming for the AU platform. Thank you for your patience.
- resolved Nov 02, 2026, 08:20 PM UTC
We've completed the maintenance across the Action1 platform. Thank you for your patience.
Minor October 30, 2026 EU Email Outage 1h 31m Action1 Application [EU]
Started Oct 30, 2026, 03:09 PM UTC· resolved Oct 30, 2026, 04:40 PM UTC
- investigating Oct 30, 2026, 03:09 PM UTC
We are having issues sending automated emails to our EU customers. Thank you for your patience while we investigate the issue.
- resolved Oct 30, 2026, 05:05 PM UTC
Outbound email delivery in our EU region has been restored following AWS's removal of a restriction applied in error to our Amazon SES service. We are reviewing additional safeguards to improve resilience and minimize the impact of similar provider-related disruptions. We apologize for the inconvenience and appreciate your patience.
Minor October 21, 2026 macOs Agent Maintenance 5h 40m Action1 Endpoint Interface [NAM]
Started Oct 21, 2026, 11:50 PM UTC· resolved Oct 22, 2026, 05:31 AM UTC
- investigating Oct 21, 2026, 11:50 PM UTC
Due to ongoing maintenance, new macOS agent installations will fail. We are working to resolve the issue and restore normal operation as soon as possible. Thank you for your patience and understanding.
- resolved Oct 22, 2026, 05:31 AM UTC
Maintenance is complete. The macOS agent is now available for download.
Minor October 21, 2026 Action1 Service Temporarily Paused as a Security Precaution 2h 20m
Started Oct 21, 2026, 04:54 PM UTC· resolved Oct 21, 2026, 07:15 PM UTC
- identified Oct 21, 2026, 04:54 PM UTC
Action1 is aware of the recently disclosed PHP vulnerabilities. To ensure the security of our customers and follow cybersecurity best practices, we have temporarily paused our services as a precaution until a patch is available and the vulnerabilities are remediated. We expect to be back online shortly. Thank you for your patience and understanding.
- resolved Oct 21, 2026, 07:21 PM UTC
Action1 has completed the maintenance remediating the vulnerabilities. The platform is back online and we thank you for your patience.
Minor October 14, 2026 [EU] Degraded Performance of Update Services 4h Action1 Application [EU]
Started Oct 14, 2026, 10:45 AM UTC· resolved Oct 14, 2026, 02:45 PM UTC
- identified Oct 14, 2026, 10:45 AM UTC
Some users in the Europe region may experience slow responses or timeouts when accessing update-related features and APIs. We have identified an infrastructure capacity bottleneck, and a fix is in progress. We will provide another update once we have verified recovery.
- monitoring Oct 14, 2026, 01:03 PM UTC
The infrastructure capacity upgrade in the Europe region is complete, and response times have improved significantly. Some requests may still experience intermittent delays or errors. We are monitoring performance and investigating the remaining errors before confirming full recovery.
- resolved Oct 14, 2026, 02:13 PM UTC
The performance degradation affecting update-related services in the Europe region has been resolved following a cache capacity upgrade. We have verified sustained performance recovery and will continue monitoring the service. Thank you for your patience.
Minor October 6, 2026 UK Maintenance 45m Action1 Application [UK], Action1 Endpoint Interface (UK), Action1 Remote Session (UK)
Started Oct 06, 2026, 02:44 AM UTC· resolved Oct 06, 2026, 03:30 AM UTC
- investigating Oct 06, 2026, 02:44 AM UTC
Ongoing maintenance in our EU and UK regions may impact endpoint management, remote sessions, and access to the frontend dashboard.
- resolved Oct 06, 2026, 03:35 AM UTC
Maintenance has completed in our UK production.
Minor October 6, 2026 EU Maintenance 1h 24m Action1 Application [EU], Action1 Endpoint Interface [EU], Action1 Remote Session [EU]
Started Oct 06, 2026, 01:35 AM UTC· resolved Oct 06, 2026, 03:00 AM UTC
- investigating Oct 06, 2026, 01:35 AM UTC
Ongoing maintenance in our EU and UK regions may impact endpoint management, remote sessions, and access to the frontend dashboard.
Minor October 2, 2026 EU Application Maintenance 1h 7m Action1 Application [EU]
Started Oct 02, 2026, 01:52 AM UTC· resolved Oct 02, 2026, 03:00 AM UTC
- investigating Oct 02, 2026, 01:52 AM UTC
Routine maintenance is taking place in the EU. The application may be unreachable while in progress.
Minor October 1, 2026 [AU] Remote Session Maintenance 1h Action1 Remote Session [AU]
Started Oct 01, 2026, 04:00 PM UTC· resolved Oct 01, 2026, 05:00 PM UTC
- investigating Oct 01, 2026, 04:00 PM UTC
We are conducting maintenance that may impact the stability of remote sessions.
Minor October 1, 2026 EU Remote Session Interruption 1h 15m Action1 Remote Session [EU]
Started Oct 01, 2026, 12:30 PM UTC· resolved Oct 01, 2026, 01:45 PM UTC
- investigating Oct 01, 2026, 12:30 PM UTC
We’re aware of issues affecting Remote Sessions and are working to restore service. We’ll share updates as soon as we have more information.
- resolved Oct 01, 2026, 01:48 PM UTC
We’ve fixed an issue that prevented some users from establishing remote sessions. Connections are now working as expected. Thank you for your reports and patience while we resolved this.
Minor September 15, 2026 NA Impact to Endpoint Interface 1h 12m Action1 Endpoint Interface [NAM]
Started Sep 15, 2026, 03:48 PM UTC· resolved Sep 15, 2026, 05:00 PM UTC
- investigating Sep 15, 2026, 03:48 PM UTC
We've identified degraded performance of our endpoint infrastructure. We are actively investigating and working on a resolution.
- identified Sep 15, 2026, 04:09 PM UTC
We've identified the root cause and the platform has stabilized. We are continuing to monitor the incident.
- resolved Sep 15, 2026, 05:00 PM UTC
This issue has been resolved.
Minor September 8, 2026 AU Remote Maintenance 44m Action1 Remote Session [AU]
Started Sep 08, 2026, 03:19 PM UTC· resolved Sep 08, 2026, 04:03 PM UTC
- investigating Sep 08, 2026, 03:19 PM UTC
Remote desktop may be unavailable during the maintenance window.
- resolved Sep 08, 2026, 04:03 PM UTC
Remote desktop is operational at this time.
Minor August 31, 2026 AU Application Downtime 1h 10m Action1 Application [AU]
Started Aug 31, 2026, 10:42 PM UTC· resolved Aug 31, 2026, 11:52 PM UTC
- investigating Aug 31, 2026, 10:42 PM UTC
We are currently investigating an issue affecting the application dashboard.
- resolved Aug 31, 2026, 11:52 PM UTC
The issue affecting the AU application has been resolved.
Minor August 27, 2026 NAM Dashboard Display Issues 1h 23m Action1 Application [NAM]
Started Aug 27, 2026, 06:24 PM UTC· resolved Aug 27, 2026, 07:47 PM UTC
- identified Aug 27, 2026, 06:24 PM UTC
We are currently investigating an issue affecting the application dashboard. Collected data may not be displayed, and missing updates may not be retrieved as expected. We are working to resolve this as quickly as possible and appreciate your patience.
- resolved Aug 27, 2026, 07:47 PM UTC
We have resolved this issue, and the application should now behave as expected.
Minor August 26, 2026 NAM Dashboard Display Issues 1h 2m Action1 Application [NAM]
Started Aug 26, 2026, 07:57 PM UTC· resolved Aug 26, 2026, 09:00 PM UTC
- identified Aug 26, 2026, 07:57 PM UTC
We are currently investigating an issue affecting the application dashboard. Collected data may not be displayed, and missing updates may not be retrieved as expected. We are working to resolve this as quickly as possible and appreciate your patience.
- resolved Aug 26, 2026, 09:04 PM UTC
We have resolved this issue, and the application should now behave as expected.
Minor August 25, 2026 NAM Incorrect Automation Running Status 1h 45m Action1 Endpoint Interface [NAM]
Started Aug 25, 2026, 02:00 PM UTC· resolved Aug 25, 2026, 03:45 PM UTC
- identified Aug 25, 2026, 02:00 PM UTC
Some automations may incorrectly appear to be in a "Running" state. We have identified the root cause and expect the affected automation statuses to return to their correct state within the next few hours. No action is required from customers.
- resolved Aug 25, 2026, 03:47 PM UTC
Minor August 10, 2026 NAM Remote Sessions Under Maintenance 36m Action1 Remote Session North America [NAM]
Started Aug 10, 2026, 11:53 AM UTC· resolved Aug 10, 2026, 12:30 PM UTC
- investigating Aug 10, 2026, 11:53 AM UTC
- resolved Aug 10, 2026, 12:44 PM UTC
Minor August 7, 2026 NA Endpoint Interface Performance 15m Action1 Endpoint Interface [NAM]
Started Aug 07, 2026, 11:39 AM UTC· resolved Aug 07, 2026, 11:55 AM UTC
- investigating Aug 07, 2026, 11:39 AM UTC
Some users may experience delayed communication between their endpoints and our servers, or see endpoints displayed as disconnected. We are actively investigating this behavior.
- resolved Aug 07, 2026, 12:26 PM UTC
We identified and promptly resolved a memory-related issue affecting several servers. All services are now operating normally. We will continue to monitor the environment to ensure stability. Thank you for your patience and understanding.
Minor August 5, 2026 EU Unscheduled Remote Session Maintenance 24m Action1 Remote Session [EU]
Started Aug 05, 2026, 05:26 PM UTC· resolved Aug 05, 2026, 05:51 PM UTC
- identified Aug 05, 2026, 05:26 PM UTC
Ongoing maintenance in the EU has resulted in remote sessions becoming unavailable. The root cause has been identified and we are deploying a fix now.
- resolved Aug 05, 2026, 05:51 PM UTC
The underlying issue has been resolved and all services are operational.
Minor July 31, 2026 NAM API Issue 11m Action1 Application [NAM]
Started Jul 31, 2026, 07:48 PM UTC· resolved Jul 31, 2026, 08:00 PM UTC
- investigating Jul 31, 2026, 07:48 PM UTC
We've identified an issue impacting the Action1 API.
- resolved Jul 31, 2026, 08:25 PM UTC
All affected services are operating normally, and the incident has been fully resolved. If you continue to notice any unexpected behavior or issues interacting with the API, please contact Action1 Technical Support
Minor July 29, 2026 EU: Endpoint Interface Partially Unavailable 16m Action1 Endpoint Interface [EU]
Started Jul 29, 2026, 10:43 AM UTC· resolved Jul 29, 2026, 11:00 AM UTC
- investigating Jul 29, 2026, 10:43 AM UTC
- resolved Jul 29, 2026, 11:22 AM UTC
The temporary disruption affecting endpoint connectivity to the Action1 Endpoint Interface servers has been resolved, and all services are operating normally. The issue was caused by an overload of an internal Action1 service. The service has recovered, and endpoint connectivity has been fully restored. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
Minor July 23, 2026 NAM Intermittent Reports Data Display Issue 39d 3h Action1 Application [NAM]
Started Jul 23, 2026, 08:54 PM UTC· resolved Aug 31, 2026, 11:59 PM UTC
- identified Jul 23, 2026, 08:54 PM UTC
We have identified an issue that may prevent Reports from displaying data. Scheduled automations are not affected. Our team is working on a fix and will provide updates as they become available.
Minor July 22, 2026 NA Endpoint Interface Performance 5h 47m Action1 Endpoint Interface [NAM]
Started Jul 22, 2026, 02:12 PM UTC· resolved Jul 22, 2026, 08:00 PM UTC
- investigating Jul 22, 2026, 02:12 PM UTC
- resolved Jul 22, 2026, 08:30 PM UTC
We have identified and resolved the issue causing intermittent connectivity degradation affecting the Action1 Endpoint Interface NAM. The source of the issue has been eliminated, and the service is operating normally. We will continue to monitor the environment to ensure ongoing stability. Thank you for your patience.
Major July 21, 2026 NA Endpoint Interface Outage 37m Action1 Endpoint Interface [NAM]
Started Jul 21, 2026, 11:04 PM UTC· resolved Jul 21, 2026, 11:41 PM UTC
- investigating Jul 21, 2026, 11:04 PM UTC
We are experiencing an outage of the Action1 endpoint interface in North America.
- resolved Jul 21, 2026, 11:41 PM UTC
We've resolved the core issue and the endpoint interface is now stable.