Action1 incident
EU Email Outage
Resolved after 1 hour 31 minutes, on October 30, 2026.
Outbound email delivery in our EU region has been restored following AWS's removal of a restriction applied in error to our Amazon SES service. We are reviewing additional safeguards to improve resilience and minimize the impact of similar provider-related disruptions. We apologize for the inconvenience and appreciate your patience.
Update timeline
- investigating Oct 30, 2026, 03:09 PM UTC
We are having issues sending automated emails to our EU customers. Thank you for your patience while we investigate the issue.
- resolved Oct 30, 2026, 05:05 PM UTC
Outbound email delivery in our EU region has been restored following AWS's removal of a restriction applied in error to our Amazon SES service. We are reviewing additional safeguards to improve resilience and minimize the impact of similar provider-related disruptions. We apologize for the inconvenience and appreciate your patience.
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Amazon Web Services