Action1 incident

NAM: Minor Endpoint Interface Latency Increase

Minor

Resolved after 2 hours, affecting Action1 Endpoint Interface [NAM], on April 20, 2026.

resolved Apr 20, 2026, 09:12 PM UTC

The previously observed performance degradation impacting the Action1 Endpoint Interface in the NAM region has been resolved. The elevated request queue has been cleared, and performance has returned to normal levels. We will continue monitoring to ensure sustained stability.

Started
Apr 20, 2026, 06:30 PM UTC
Resolved
Apr 20, 2026, 08:30 PM UTC
Duration
2h
Detected by Pingoru
Apr 20, 2026, 06:30 PM UTC

Affected components

Action1 Endpoint Interface [NAM]

Update timeline

  1. monitoring Apr 20, 2026, 06:30 PM UTC

    We are currently experiencing minor performance degradation impacting the Action1 Endpoint Interface in the NAM region due to elevated request volume within the NAM data center. The system is actively processing the backlog of requests, and we are closely monitoring recovery to ensure performance returns to expected levels without further impact.

  2. resolved Apr 20, 2026, 09:12 PM UTC

    The previously observed performance degradation impacting the Action1 Endpoint Interface in the NAM region has been resolved. The elevated request queue has been cleared, and performance has returned to normal levels. We will continue monitoring to ensure sustained stability.

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