Action1 incident

Action1 Website Unavailable in Sydney

Minor

Resolved after 2 hours 45 minutes, affecting Action1 Website, on March 5, 2025.

resolved Mar 05, 2025, 04:16 PM UTC

The issue affecting the Action1 Website in Sydney has been resolved. The problem was caused by local provider disruptions, unrelated to Action1. The Website is now fully accessible, and all services are operating normally. Users in Sydney can access the platform as usual. Thank you for your patience!

Started
Mar 05, 2025, 01:00 PM UTC
Resolved
Mar 05, 2025, 03:45 PM UTC
Duration
2h 45m
Detected by Pingoru
Mar 05, 2025, 01:00 PM UTC

Affected components

Action1 Website

Update timeline

  1. investigating Mar 05, 2025, 01:00 PM UTC

    Action1 Platform is not impacted. We're currently investigating the root cause of the website unavailability in Australia.

  2. identified Mar 05, 2025, 02:22 PM UTC

    We've identified that the issue affects users in Sydney only due to provider-related disruptions in the region. This is not related to Action1, and the Action1 Platform remains fully operational. To access the platform directly, please use: https://app.au.action1.com

  3. resolved Mar 05, 2025, 04:16 PM UTC

    The issue affecting the Action1 Website in Sydney has been resolved. The problem was caused by local provider disruptions, unrelated to Action1. The Website is now fully accessible, and all services are operating normally. Users in Sydney can access the platform as usual. Thank you for your patience!

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