Action1 incident

Action1 Application North America Login Issues

Minor

Resolved after 30 minutes, affecting Action1 Application [NAM], on April 9, 2025.

monitoring Apr 09, 2025, 06:33 PM UTC

We've identified the root cause of the issue and have taken corrective measures. The system is currently rebuilding the cache, which may result in temporary delays in product performance. We appreciate your understanding during this process.

Started
Apr 09, 2025, 06:00 PM UTC
Resolved
Apr 09, 2025, 06:30 PM UTC
Duration
30m
Detected by Pingoru
Apr 09, 2025, 06:00 PM UTC

Affected components

Action1 Application [NAM]

Update timeline

  1. investigating Apr 09, 2025, 06:00 PM UTC

    We're currently aware of the login and performance issues and are actively investigating the root cause. Resolving this is a top priority, and we appreciate your patience as we work to restore full functionality.

  2. monitoring Apr 09, 2025, 06:33 PM UTC

    We've identified the root cause of the issue and have taken corrective measures. The system is currently rebuilding the cache, which may result in temporary delays in product performance. We appreciate your understanding during this process.

  3. resolved Apr 09, 2025, 07:24 PM UTC

    The issue has been resolved. Thank you for your patience and understanding.

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