Action1 incident
Action1 Endpoint Interface in Europe – Incident Report
Resolved after 6 hours 45 minutes, affecting Action1 Endpoint Interface [EU], on April 10, 2025.
Earlier today, UI of the Action1 Platform in the Europe region experienced partial unavailability, and the Endpoint Interface was temporarily inaccessible for a subset of customers. Our team responded quickly and took all necessary steps to expedite resolution, although the issue required deep-level escalation to fully restore functionality. We apologize for any inconvenience this may have caused and appreciate your understanding. Please be assured that customer data remained secure at all times, and the issue has now been fully resolved.
Affected components
Update timeline
- resolved Apr 10, 2025, 05:15 AM UTC
Earlier today, UI of the Action1 Platform in the Europe region experienced partial unavailability, and the Endpoint Interface was temporarily inaccessible for a subset of customers. Our team responded quickly and took all necessary steps to expedite resolution, although the issue required deep-level escalation to fully restore functionality. We apologize for any inconvenience this may have caused and appreciate your understanding. Please be assured that customer data remained secure at all times, and the issue has now been fully resolved.
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