Action1 incident

Action1 Application North America Login Issues

Minor

Resolved after 45 minutes, affecting Action1 Application [NAM], on May 15, 2025.

resolved May 15, 2025, 09:10 PM UTC

The issue has been resolved. The root cause was with our hosting provider, who had temporarily blocked the sending of emails containing verification codes. Thank you for your patience and understanding.

Started
May 15, 2025, 06:59 PM UTC
Resolved
May 15, 2025, 07:45 PM UTC
Duration
45m
Detected by Pingoru
May 15, 2025, 06:59 PM UTC

Affected components

Action1 Application [NAM]

Update timeline

  1. investigating May 15, 2025, 06:59 PM UTC

    We're currently aware of the login and performance issues and are actively investigating the root cause. Resolving this is a top priority, and we appreciate your patience as we work to restore full functionality.

  2. resolved May 15, 2025, 09:10 PM UTC

    The issue has been resolved. The root cause was with our hosting provider, who had temporarily blocked the sending of emails containing verification codes. Thank you for your patience and understanding.

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